PERSONAL DATA PROTECTION CHARTER
In accordance with European Regulation 2016/679 of 27 April 2016
(known as the "General Data Protection Regulation" or GDPR)
This personal data protection charter (hereinafter: the "Charter") describes the commitment of the Site https://gce-electronics.com - Sarl GCE Electronics 9 rue Jean Mermoz 44980 St Luce sur Loire. Siret 531 819 688 RCS Nantes.
VAT No.: FR69531819688 published by Mr Gorce Patrick as data controller with regard to respect for the privacy and protection of personal data of its users. This Charter has been drawn up to inform you of the practices and conditions under which the https://gce-electronics.com website collects, uses and stores your personal data (hereinafter referred to as the "Data").
You will find a description of the various Data that we may collect and process or that you may transmit to us when you access and/or use the https://gce-electronics.com site (the "Site") on which our products are sold. The term "Site" refers only to the https://gce-electronics.com website.
In view of the constant evolution of laws and regulations relating to technology and the protection of personal data, this Charter is likely to be updated. If you are a user of the Site, you will be informed of any changes by e-mail.
If any of the clauses of this Privacy Policy should be declared invalid or contrary to regulations, it will be deemed unwritten but will not invalidate the other clauses of this Privacy Policy.
This Privacy Policy applies to Data collected :
- Via simple browsing on the Site
- Via e-mails exchanged between the Site and you or any other electronic messaging tool
- When you create a user account on the Site
- When you place an order on the Site
- When you subscribe to the Site Newsletter (the "Newsletter")
It does not apply to information collected by any third parties or via sites managed by them, including via applications or content (including advertisements) redirecting the user to the Site. We thank you for reading carefully the Charter concerning the processing of your Data and we inform you that browsing our Site necessarily implies acceptance of this Charter. If you do not accept this Charter, we invite you to leave our Site. It is your responsibility to check that the Data communicated to the Site is compliant. If necessary, you can correct and update it in your "My account" area.
1. WHAT DATA IS COLLECTED BY THE SITE?
Depending on the nature and purpose of your interaction with the https://gce-electronics.com website (creation of a user account, subscription to the Newsletter, completion of contact forms and any telephone calls), we may collect the following data:
- Your e-mail address will necessarily be requested if you wish to create a user account, communicate with us via the contact forms and/or receive our Newsletter
- Data relating to your identity such as your surname, first names, e-mail address, postal addresses and telephone numbers may be requested
- Data relating to browsing:
- This is Data relating to the way in which you use the Site, including: IP address, browser used, browsing time, search history, operating system used, language and pages viewed
- Data relating to your visits to the Site, including traffic data, log files and other data or communication resources that you use when accessing the https://gce-electronics.com.
- Data relating to orders: your postal address is required for invoicing purposes.
- Similarly, your bank, PayPal or other financial partner details must be provided in order to pay for your order
- Data relating to the use of social networks when you use their functionalities .
2. HOW IS YOUR DATA COLLECTED?
Data may be collected in different ways on the Site. Data may be collected directly when you transfer it to us using the contact and user account creation forms, newsletter registration forms available on the Site and/or communicated when you contact us by telephone. When you contact us by these various means, a copy of your exchanges with the Site, including e-mail addresses, may be made and archived. The Site also collects certain Data indirectly by means of cookies/trackers. We invite you to read our Cookie Charter, which is intended to help you better understand these technologies and the use we make of them on the Site and in the context of our services, applications and tools.
3. WHY IS YOUR DATA COLLECTED?
If you are an ordinary user, we collect your Data in order to :
- Send you our Newsletter and/or personalised commercial offers if you have consented to this
- Manage orders and fulfil contracts
- Ensure the security and traceability of site purchases
- Send you information about your account (including purchase invoices and order history)
- Manage your requests sent via the contact page
- Allow you to leave an opinion on the products and/or the Site
- Inform you of changes concerning the Site or our products and services
- To comply with our rights and obligations under contracts entered into with users and for any other lawful purpose.
We may also use cookies or tracers:
- To secure your browsing and improve your user experience, in particular by recognising the user name and password you have already provided so that you do not have to enter them on every page of the Site where they are required. Refusal to do so will prevent you from ordering on the Site (impossible identification).
- analyse traffic and data on the Site in order to measure the number of users of the Site, to make it easier to use and to ensure its ability to respond quickly to your requests.
Refusal to fill in the Site's form(s) correctly may block access to certain pages, in particular those concerning the ordering of products or services.
4. WHO PROCESSES YOUR DATA?
Your Data is processed by the staff and associates of the https://gce-electronics.com website who are responsible for :
- Site management (orders and shipments)
- Support management, to answer all your questions
- Billing management.
In addition, as part of our activity, and for processing purposes, your Data may be communicated to subcontractors, service providers or other third parties, and in particular :
- PayPal
- CIC Bank
- Carriers (La Poste, Colissimo, etc.)
- Accounting services
- Tax services
- Google Analytics.
Each of these players respects a confidentiality undertaking concerning the use and processing of personal data.
For payment management and in order to facilitate the experience of its users, the https://gce-electronics.com site offers the following payment methods for making purchases on the Site:
- Online payment by credit card (Carte Bleue, Visa, Eurocard / Mastercard) managed by , the CIC bank.
- Online payment by PayPal
- Payment by bank transfer
- Payment by cheque
The https://gce-electronics.com website has no access to your bank card details or numbers. All transactions are secured using SSL encryption, guaranteeing both the identity of the payment organisation and the confidentiality of the data.
To send out our newsletters, our emailing campaigns are managed using the services of
OVH
RCS Lille Métropole 424 761 419 00045
VAT NUMBER: FR 22 424 761 419
Head office:
2rue Kellermann
59100 Roubaix
France
All the above-mentioned sub-contractors, service providers, Partners or other third parties are bound by contractual obligations to respect the confidentiality and protection of Data and to process it solely for the purposes for which we transfer it to them.
Your Data may be transferred to any purchaser or other successor in the event of a merger, assignment, restructuring, reorganisation, dissolution or other sale or transfer of some or all of the assets of the https://gce-electronics.com site due to uncertainty or bankruptcy, liquidation or other processes in which the Data of users of the site is one of the assets transferred.
Finally, we may also disclose your Data:
- to comply with any mandate required by applicable laws, including governmental and regulatory requests
- if we believe that disclosure is necessary or required to protect the rights, property or safety of https://gce-electronics.com, its customers or other stakeholders.
This possible disclosure includes exchanging information with other companies and organisations for the purposes of protecting against fraud and counterfeiting.
The Site may contain links to various sites and social networking platforms managed on third-party servers by persons or organisations over which the https://gce-electronics.com site has no control. As a result, we cannot under any circumstances be held responsible for the way in which your Data is stored or used on the servers of these third parties. We advise you to familiarise yourself with the applicable personal data protection charter of each third-party website to which you may access via the Site in order to appreciate the way in which your Data will be used.
5. HOW LONG WILL YOUR DATA BE KEPT?
The https://gce-electronics.com website only keeps your Data for as long as is necessary for the purposes set out in Article 3. This retention period varies depending on the Data in question, as the nature and purpose of the collection are likely to vary this period. Similarly, certain legal obligations impose a specific retention period.
When you subscribe to the Newsletter, we keep your e-mail address until you unsubscribe.
When you contact the https://gce-electronics.com website using the contact form or when you contact us by telephone, your data may be stored:
- up to one (1) year from the last contact if you do not have a customer account or have not placed an order on the Site.
- up to ten (10) years (legal period) from the last order placed on the Site, if this information concerns this order.
- In all other cases, the retention period for this Data exchanged shall not exceed one (1) year.
With regard to your user account, all of your billing data is kept for ten (10) years from the date of purchase, even if you have requested that your user account be deactivated.
If you request the deletion of Personal Data, your user account on the Site will be deactivated and rendered anonymous, and then completely deleted at the end of the aforementioned periods from the day on which you made the request. Lastly, the Data collected by means of cookies or tracers will be kept for up to six (6) months for cookies or tracers measuring the audience and up to thirteen (13) months for the others. Beyond the aforementioned retention periods, your Data will be rendered anonymous and retained exclusively for statistical purposes.
6. HOW IS YOUR DATA PROTECTED?
Your Data is stored on a secure server protected by a firewall and antivirus software. We have implemented technical and organisational measures to guarantee the security and confidentiality of your Data against accidental loss and against unauthorised access, use, modification and disclosure. However, given the inherent characteristics of the Internet, it is impossible for us to guarantee the optimum security of information exchanges on this network. We endeavour to protect your Data, but we cannot guarantee the absolute security of information transmitted to the Site. You agree that you transmit your Data at your own risk. We cannot be held responsible for non-compliance with the confidentiality parameters or security measures in place on the Site. In this respect, you agree that the security of your information is also your responsibility. For example, it is your responsibility to keep secret the password enabling you to access your user account. Under no circumstances should you divulge it to third parties. Similarly, be careful when disclosing information in the public sections of the Site, which can be consulted by any user of the Site.
7. WHAT ARE YOUR RIGHTS?
You can choose how the Data you send us is used:
- You may browse the Site without providing any Data. If you do so, you will not be able to use certain features of the Site and, in particular, to make purchases (if you are a simple user) and/or downloads from the Site.
- You may refuse to provide your bank or PayPal details and/or your postal addresses. In this case, you will not be able to make any purchases on the Site.
- You can decide to stop receiving the Newsletter and our personalised offers: simply log in to your user account on the Site or click on the link in the e-mail sent to you.
In any event, you can access your user account at any time to consult or update your Data and unsubscribe from our Newsletter if you have subscribed to it. In accordance with the provisions of the regulations applicable to the protection of personal data, in particular the European Data Protection Regulation 2016/679 (the "RGPD") and the French Data Protection Act of 6 January 1978 no. 78-17 and its amendments, you have the right to access and rectify your Data.
In addition, subject to the conditions laid down by the said regulations for the exercise of these rights, you are entitled to:
- The right to erase your Data (excluding accounting data which must be kept for 10 years under French law - article L123-22 of the French Commercial Code).
- a right to limit the processing of your Data
- a right to object to the processing of your Data for legitimate reasons, in accordance with Article 21 of the RGPD
- a right to portability of the Data you have provided (for automated processing based on consent or the performance of a contract)
- The right to withdraw consent, where this has been requested from you. Where the processing of your Data is carried out on the basis of your consent, you may withdraw it at any time.
You acknowledge, however, that the processing carried out prior to the revocation of your consent remains perfectly valid. You also have the right to object, without giving any reason, to the https://gce-electronics.com site analysing your Data in order to share it for marketing purposes.
However, in accordance with Article 12.6 of the RGPD, in order to exercise these rights, the https://gce-electronics.com website, as the party responsible for this processing, reserves the right to ask you to provide proof of your identity. We inform you that the data used to prove your identity will be deleted once we have responded to your request. You may exercise these rights by sending an e-mail in French to contact@gce-electronics.com or to the following address
GCE Electronics Customer Service, 9 rue Jean Mermoz 44980 St Luce sur Loire, France.
We have a period of one month to respond to any request relating to the exercise of your rights. This period may be extended by two months, due to the complexity or excessive number of requests.
8. STORAGE OF DATA COLLECTED BY THE https://gce-electronics.com WEBSITE
The Data collected as part of the use of the Site is stored exclusively on a server located in Europe and hosted by the company OVH.
RCS Lille Métropole 424 761 419 00045
VAT NUMBER: FR 22 424 761 419
Registered office:
2rue Kellermann
59100 Roubaix
France